Service Advisor

Welcome to Kia St-Hyacinthe! Since 1983, we've been a trusted family business, always listening to our customers. At Kia St-Hyacinthe, you'll find a warm and friendly atmosphere where every member of our team is valued.

We are looking for a Service Advisor to join our Service team. Under the supervision of the service manager, the technical advisor will join our dynamic team already made up of two technical advisors and a reminder attendant.

What we offer:

- Competitive salary based on experience and performance;
- Employee discount;
- Group insurance after 3 months' seniority;
- Medical and paramedical insurance;
- Life insurance;
- Daytime schedule, Monday to Friday (no weekends);
- Dynamic team;
- Committed social club that organizes many activities throughout the year.

The ideal candidate profile includes the following:

- At least two years of experience in a similar position in a car dealership;
- Strong sales skills;
- Solid mechanical knowledge;
- Ability to effectively manage multiple tasks with organization;
- Ability to prioritize and follow procedures rigorously;
- Advanced computer skills, preferably with knowledge of SDS (Serti) software;
- Punctuality and commitment to work.

Job description and responsibilities:

The Service Advisor greets customers, gathers the necessary details to assess vehicle repair and maintenance needs. He/she proposes and sells maintenance services, while ensuring follow-up work and maintaining a high level of customer service.

- Greet and advise customers on maintenance requirements;
- Schedule appointments and sell required services;
- Prepare accurate estimates;
- Monitor work progress and communicate with customers on any changes;
- Finalize and verify repair orders according to established procedures.

Send your CV now to Raphaël Benoit via Auto-jobs.ca or at 450-502-0229!