Follow up & appointment Clerk

Do you have experience in customer service and enjoy making a difference in your work? We need you!

We offer excellent working conditions, a competitive salary, and a day schedule from Monday to Friday.

Lallier Kia Vimont, a member of Groupe Lallier, is currently seeking a Follow-Up Representative for our service department.

As a Customer Service Representative, your responsibilities will include:
    • Following up with customers to schedule appointments for manufacturer-recommended maintenance or to promote special offers.
    • Answering customer calls and following up on Internet inquiries for the service department.
    • Scheduling and confirming appointments.
    • Making a high volume of calls each day.
    • Conducting post-sale follow-up calls within 24 hours to ensure customer satisfaction and to schedule the first maintenance appointment.
    • Building and maintaining a business relationship and trust with customers.
    • Performing other related tasks.

Why you’ll be happy working at Lallier:
    • Base salary of $20 per hour + commission. This allows you to reach an annual compensation of $48,840 (or more, depending on your performance).
    • Group insurance plan.
    • Full-time, permanent position (Monday to Friday, day shift).
    • Retirement plan with matching employer contributions.
    • A healthy and stimulating work environment.
    • Social activities organized by the employer.
    • Discounts on company services.
    • Continuous training.
    • Job stability.

We want to collaborate with you because:
    • You have customer service experience (1 year preferred).
    • You are bilingual.
    • You listen to customers and understand their needs.
    • You are a good communicator.
    • You enjoy performing at your best.
    • You are organized with an excellent sense of structure.
    • You have experience in the automotive industry (an asset).
I
n short, if you’re looking for an exciting and stimulating career path, apply now via Auto-jobs.ca!