General Sales Manager - Downtown Ford

General Sales Manager at Downtown Ford - A Downtown AutoGroup Dealership

Are you an experienced automotive sales leader driven by a passion for delivering exceptional guest experiences? This is your chance to lead the sales department of one of our innovative dealerships at Downtown AutoGroup's revolutionary Autoplex facility! Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community. We're changing the way people buy cars - be a part of it! Take a look at our unique approach and see for yourself!

Why we need you

As the General Sales Manager (GSM) at Downtown Ford, your role is to ensure the overall success and growth of the dealership by overseeing the Sales Department and driving exceptional Guest Experience. You'll be responsible for leading, coaching, and motivating a team of Sales Team professionals, Financial Services Managers and Product Advisors, fostering a culture of continuous improvement and employee engagement. Your strategic vision and strong data-driven decision-making skills will help set the direction for pricing and sales strategies that maximize value for our Guests. You have strong leadership skills, are a strategic thinker, and have a deep understanding of the automotive market.

Here's what you'll be doing

You'll be the driving force behind our sales operations where you will lead the sales strategy and the customer experience at Downtown Ford. You will lead your team of sales professionals maximizing customer experience, setting performance goals and ensuring they are achieved. Your strategic insight and strong leadership skills will be essential in leading the sales team, optimizing sales processes and inventory management strategies, and ensuring the achievement of overall dealership goals. You will collaborate closely with our service and parts departments to create a seamless and exceptional experience for every guest, every time.

Your responsibilities will include:
 

• Develop and implement innovative, data-driven sales strategies that align with DAG's values and objectives.
• Lead, mentor, and coach a team of Sales Team Leads, Financial Services Managers and Product Advisors, fostering a high-performance culture focused on exceptional Guest Experience.
• Collaborate with the General Manager and other department leaders to ensure seamless communication and alignment of goals across the dealership.
• Regularly analyze and interpret market data, inventory, future allocations, and other relevant factors to determine and set upfront pricing for vehicles.
• Monitor and track the performance of the sales department, identifying opportunities for improvement and implementing action plans.
• Ensure regulatory compliance, including maintaining good standing with OMVIC, and adherence to all company policies and relevant legislation.
• Conduct regular team meetings, training sessions, and collaborate on projects.
• Maintain a deep understanding of F&I, ensuring your team is up-to-date on all F&I product and process training.

You need these qualifications
 

• Education: Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Experience: Proven experience as a General Sales Manager in a franchise dealership with a proven track record of meeting and exceeding performance metrics while achieving leading CSI scores
• Skills:
• Knowledge:
  • In-depth understanding of automotive sales processes, inventory management, market trends, customer preferences, and department profitability.
  • Understand the importance of providing an exceptional customer experience to both internal and external customers.

Are you ready to take your career to the next level? Apply today - We're excited to hear your story!

Downtown AutoGroup and Downtown Ford are equal opportunity employers committed to creating an inclusive and accessible environment. We'd be happy to provide reasonable accommodations to help you apply and during the selection process - just email us at hr@dtautogroup.com.

Compensation range expected to be between $150,000 to $200,000 based on your experience and skills.

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.