Liaison Agent
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Job description
If you are known for your people skills and are looking to thrive in a fast-paced work environment, this could be your chance to launch a great career.
As a Liaison, you will act as a brand ambassador and provide a positive experience to all customers.
A day in the life of a Liaison Agent at Carrossier ProColor:
• Effectively manage reception operations to ensure efficient organization and support;
• Provide services to customers by reviewing the services offered and cross-selling different programs by explaining the benefit of our multiple service offerings;
• Collaborate with the Production Manager and Sales Managers to ensure vehicles are on track for timely and seamless delivery;
• Communicate and interact with customers through different technologies such as SMS, emails, video conferencing, etc.;
• Assign work orders to technicians.
Our ideal candidate:
• Masters the French and English language (an asset);
• Is at ease when learning new software;
• Holds a valid driver's licence;
• Has considerable experience as a liaison officer or in a similar role;
• Has at least 1 year of experience in customer service;
• Has knowledge of computers;
• Has an excellent work ethic, attention to quality and positive attitude within the team.
You will join a dynamic and highly motivated team in a constantly evolving environment. Carrossier ProColor is part of the Fix Network, one of the largest automotive aftermarket service providers in the world.
Send your CV via Auto-jobs.ca.