Lease Renewal Manager

Brief job description:

You will manage and control the rental portfolio. The main duties are listed below, but the incumbent may be assigned to other functions.

Job description:

- Keep abreast of current leasing programs and promotions from the builder and banking institutions;
- Process all leasing documentation and maintain detailed records of all leasing transactions (CRM Activix);
- Maintain an accurate daily register reflecting all leasing/renewal operations of the dealership (CRM Activix and AutoAlert);
- Produce various reports including the ratio of retail sales versus leasing, % of renewals, % of customers lost and reasons for loss, and other relevant statistics (CRM Activix report);
- Manage all lease inquiries (residual net balance) and, if necessary, take steps to contact the customer quickly;
- Analyze lease files 24 months prior to contract expiry;
- Establish a strategy for renewing the customer using AutoAlert;
- Take over lease contracts from orphan customers (service conquest);
- Supervise lease returns, including appointment scheduling, vehicle inspection and reporting (if the customer is buying back their car);
- Analyze the files of customers whose purchase is financed by a financial institution, and prepare a recovery plan based on the customer's equity;
- Anticipate potential transactions from the leasing portfolio, for example, by posting vehicles in the used car sales department 24 months before contract expiry;
- Keep abreast of possible new vehicle arrivals;
- Understand and keep abreast of federal, provincial and municipal regulations affecting leasing and lease advertising;
- Participate in weekly sales team meetings;
- Attend directors' meetings by invitation;
- Present self in a professional manner;
- Perform other duties as required and directed by management.

This is a full-time, permanent position ($55,000 to $120,000 per year).

Benefits:

- Car allowance;
- Company events;
- Dental care;
- Disability insurance;
- Employee assistance program;
- Complementary health insurance;
- Life insurance;
- On-site parking;
- Discounts;
- Vision care;
- VRSP;
- Wellness program.

Schedule:

- Day shift;
- Evening shift;
- Monday to Friday.

Experience:

- In management: 1 year (preferred).

Work location: in person.

Send your resume via Auto-jobs.ca.

High School Diploma (preferred).