BDC Agent (appointment scheduling)

The Hyundai Chomedey service team awaits you with a warm welcome in a new, state-of-the-art building! Our service department is focused on professional customer service and an attentive approach to customer needs. Thanks to the reliability and expertise of our after-sales staff, and the invaluable experience we've acquired over the years, we're able to offer a unique and memorable experience!

We sell over 1000 new vehicles and over 2000 pre-owned vehicles.

We are looking for a BDC Agent (appointment booking) to complement our service team.

Job duties:

- Follow up with service customers;
- Schedule customer appointments;
- Manage the appointment process with technical advisors;
- Suggest manufacturer-recommended maintenance/services based on vehicle mileage, age and history to maximize service department profitability;
- Answer service department phone calls promptly, courteously and professionally;
- Perform any other related duties.

Requirements:

- Strong customer service skills;
- Excellent communication skills;
- Computer skills;
- Experience in appointment scheduling and follow-up;
- Sense of priorities;
- Decisiveness and autonomy;
- Dynamic;
- Fluently bilingual.

Your benefits:

- Salary to be discussed;
- Monday to Thursday, 7:30 a.m. to 5 p.m. and Friday, 7:30 a.m. to 1 p.m;
- Pleasant and respectful work environment;
- Team activities;
- Ongoing training;
- Sick days;
- Group insurance.

Please submit your application via Auto-jobs.ca.