Appointment and Customer Service Specialist

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9100 BOUL. TASCHEREAU,

BROSSARD

Job posted on : 2024-09-13
 

Job details

  Offer number : #77013
  Sector : Automotive
  Specialty : Serv. - Follow up & appointment Clerk
  Schedule : Day shift
  Job type : Full time
  Salary : To be discussed
  Spoken language(s) : French
  Written language(s) : French

Job description

Would you like to work in the automotive field in an ultra-modern atmosphere with a dynamic team? Here's your chance!

Acura Brossard, a high-end vehicle dealership, is looking for an Appointments and Customer Service Specialist.

The incumbent is responsible for making appointments for after-sales service customers, as well as following up with them to generate appointments for recommended and/or scheduled maintenance. In addition, during busy periods or vacations, the incumbent will act as support and/or replacement for the technical advisors.

You must be dynamic, courteous and professional. You must demonstrate tact, maturity and discretion, be highly organized, know how to prioritize and be eager to offer superior service to our customers.

Profile:

- Customer service experience required (in a car dealership, an asset);
- Interpersonal and communication skills;
- Functional computer skills;
- Neat presentation;
- Friendly, diligent, punctual and articulate.

We offer excellent working conditions, including remuneration commensurate with your skills, benefits and a golden opportunity to develop within a dynamic team dedicated to delivering a customer experience worthy of the highest industry standards.

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