Sales Administrator - CarSimple

Are you ready to drive excellence in the automotive industry? CarSimple, a leading innovator in car sales technology, is seeking a dynamic Sales Administrator to join our team. In this pivotal role, you'll leverage cutting-edge CRM systems and data analytics to streamline sales operations and enhance customer engagement.

CarSimple's Advantage:
 

• We provide a fully staffed and supportive management team that provides complete oversight and guidance.
• Be part of a team that leverages the latest technology to transform the car sales industry.
• Your contributions directly influence our sales strategies and customer experience.
• Thrive in a fast-paced setting with diverse and challenging projects.
• Opportunities for professional development and advancement in a fast-growing company.

What we can provide you:
 

• Competitive and above the market compensation rates!
• Full group health benefits program: extended dental & health, vision care, massage therapy, etc.
• Comprehensive training and professional development program.
• Career advancement opportunities!

What you'll be doing:
 

• Lead Management: Monitor and respond promptly to inquiries received through the dealership's website, email, social media, and other online platforms. This involves qualifying leads, understanding customer needs, and guiding potential customers to the appropriate products or services.
• Sales Support: Provide support to the CS team by ensuring they have all the necessary tools, information, and materials to effectively sell vehicles on-line OR in-store.
• Sales Process Management: Guide online customers through the sales process, from initial inquiry to closing the sale. Coordinating with the finance and insurance (F&I) department to ensure all paperwork and legal requirements are met.
• Feedback and Reviews: Encourage satisfied customers to leave positive reviews online and address any negative feedback promptly and professionally.

What we need from you:
 

• At least 2 years of experience in a sales support or administrative role, preferably within the auto industry.
• Knowledge and working experience with CRM software.
• Excellent verbal and written communication skills.
• Ability to work collaboratively within a team environment and support various departments as needed.
• Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions.

If this sounds like you submit your resume to our human resources team today.

CarSimple is an equal opportunity employer.