Shop Foreman / Internal Service Advisor

Shop Foreman / Internal Service Advisor wanted!

We offer:

- Permanent, full-time, daytime position;
- Schedule: Monday to Friday, 40 hours per week; weekends off;
- Pension fund with employer participation and group insurance;
- Stimulating work environment;
- Salary from 60k to 70k per year;
- And much more!

REQUIREMENTS:

- 1 to 2 years of experience in a similar position with a DEP in mechanics;
- Good knowledge of mechanics;
- Experience with Mitchell and Serti automotive software;
- Knowledge of German brands (an asset);
- Ability to monitor workshop efficiency;
- Demonstrated leadership.

TASKS:

- Manage and monitor service workflows;
- Allocate repair requests to technicians and continuously monitor work progress and ensure quality according to standards;
- Manage parts availability and workshop supplies;
- Act as intermediary between technical advisors and technicians in the progress and follow-up of work;
- Follow-up on work;
- Data entry;
- Open and close work orders;
- Produce repair cost estimates;
- Work distribution;
- Office tasks.

Tasks related to the Internal Service Advisor position:

- Follow-up on returns of parts requested by manufacturers;
- Process insurance claims;
- Record all vehicle movements in the computerized system;
- Manage courtesy vehicles and contracts;
- Produce letters and documents;
- Process warranty claims;
- Follow-up on customer and insurance company files.

This is a stimulating position where you can contribute to the company's success and performance.

Send your CV via Auto-jobs.ca.