Mobile Service Technician

Tesla is looking for a Mobile Service Technician. This position requires significant customer interaction, so the ideal candidate must not only possess technical acumen, but also the ability to provide a high level of customer service. This position will service the Ottawa area; and requires daily travel throughout the region under the direction of the Field Service Dispatch Team. With excellence being the passing grade, your ability to deliver results and find ways to improve efficiency will directly impact and support Tesla's mission. You will have the opportunity to develop valuable technical skills through a combination of on-the-job training programs, while working in a fast-paced, dynamic, collaborative and mission-driven environment. 

Responsibilities
 

• Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line
• Work independently and as a team to drive maximum repair efficiency
• Provide feedback to Tesla design and engineering teams directly to enable continuous improvement of repair procedures and products
• Enjoy your company supplied laptop to support diagnostics and provide online training opportunities
• Consistently and concisely detail and document repairs
• Inspect and maintain shop equipment and request replacement as required
• Partner with other teams to ensure delivery of an exceptional product by cleaning and detailing vehicles, as needed

Requirements
 

• Must maintain a valid Class 5, G or G2 driver's license for Canada and an acceptable and safe driving record
• High School Diploma or Associate Degree/Certificate, or work experience in a related technology space (aeronautics, engines, electrical, ships, etc.)
• Automotive Service Technicians License, or desire to become Technician Apprentice through provincial schooling
• Knowledge of extensive skill and experience using diagnostic scan tools, following diagnostics and operating scopes
• HVAC Licensing that meets local standards preferred
• Must be comfortable with daily regional travel and operating a large service vehicle
• Bilingual, French and English (French as mother tongue or equivalent proficiency); use of English is required for communications with internal and external partners, understanding and analysis of documents, and use of multiple platforms, interfaces and software