Glass Technician

Tesla is currently seeking an experienced Glass Technician to contribute to work on one of the most progressive vehicles in the world. This role involves substantial customer and employee interaction, necessitating not only technical expertise but also a strong focus on delivering exceptional customer service. The position entails daily travel within the region, as directed by the Glass Dispatch Team. Membership of our world-class service team requires a dedication to supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy. 

Responsibilities
 

• Operate a variety of hand, power, and shop tools for the servicing of automotive glass components
• Collaborate with experienced technicians on inspecting, repairing, and servicing Tesla electric vehicles as needed
• Ensure the vehicle Driver's Assistance System is functioning correctly using computer/calibration software when applicable
• Conduct equipment inspections, adjustments, and certifications
• Maintain records of time, expenses, and materials
• Safely operate company vehicles, communicate professionally with customers and stakeholders, and ensure vehicle cleanliness
• Daily regional travel

Requirements
 

• Hands-on experience removing and installing glass, primarily windshields; trade school training/ ASEs preferred
• Bilingual, French and English, use of English is required for communications with internal and external partners, understanding and analysis of documents, and use of multiple platforms, interfaces and software
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
• Ability to quickly adapt to new systems, processes, and a dynamic work environment
• Must be comfortable with daily regional travel and operating a large service vehicle
• Excellent customer service and problem-solving abilities
• Valid driver's license required