Customer Service Representative

AutoCanada, the largest publicly traded automotive group in Canada, is NOW HIRING a Customer Service Representative. This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career!

AutoCanada believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That is why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance:
 

• Competitive pay plans and a motivated group of AutoCanada employees to work alongside
• Health and Dental Insurance
• Employee vehicle purchase & service programs
• Employee assistance programs focused on health & wellness
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States

Responsibilities:
 

• Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
• Outbound calls to customers to schedule appointments (Estimates and Repairs)
• Outbound calls to customers with status updates
• Assist with customer appointment check-ins and customer deliveries
• Update internal systems with detailed/accurate notes
• Assist with in person customer service as well as office work

Requirements:
 

• High School Diploma
• Experience in customer service or sales, preferably in the automotive industry
• Strong organizational and time management skills
• Must possess a valid driver's license and a safe driving history
• Excellent verbal and written communication skills

Apply Now! 

For more information on our Company, please visit our website at www.autocan.ca. To apply, please submit your resume and cover letter on the Careers portion of our website.

We thank all applicants for their interest; however only those selected for an interview will be contacted. At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. 

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

INCC