Body Shop Manager

The Centre de collision Ile-Perrot, member of Groupe AutoForce, is looking for a Body Shop Manager.

The Centre de collision Ile-Perrot offers:

- A competitive compensation package and the possibility of stock purchase;
- Excellent benefits, including a comprehensive insurance plan (medical, dental, vision, telemedicine, life and disability);
- A dynamic team and group social activities;
- A modern environment in a brand-new center;
- Employee discounts at our Groupe AutoForce dealerships for the purchase of vehicles, services or parts.

Responsibilities:

- Establish body shop objectives and manage the annual budget to ensure profitable operations;
- Actively participate in estimates and supervise appraisers, ensuring that Groupement des assureurs automobiles (GAA) standards are met;
- Monitor work progress and guarantee on-time delivery to ensure quality repair service;
- Provide exceptional customer service and effectively manage customer complaints;
- Manage, motivate and train the center team, including technicians, assessors and liaison officer;
- Analyze staffing needs and recruit and hire new employees;
- Analyze technician productivity reports and adjust strategies to maximize efficiency;
- Maintain good relations with insurance adjusters and suppliers;
- Ensure effective management of documentation related to repairs and operations.

Profile:

- More than 5 years of experience in body shop management;
- Strong leadership skills and team spirit;
- Communication, problem-solving and decision-making skills;
- Proficiency in estimating software and computer tools;
- Ability to communicate with a bilingual clientele (French and English);
- Knowledge of industry standards and insurance procedures.

Send your CV via Auto-jobs.ca.