Sales Secretary / Vehicles Delivery Agent (75-90K)

At Mazda Val-David, we proudly offer the finest in new and pre-owned vehicles, and we do our best to find our customers the vehicle of their dreams.

We're looking for a Sales Secretary / Delivery Agent to ensure an exceptional experience for our customers when they pick up their new vehicle.

You'll be responsible for coordinating deliveries, administrative follow-up and customer satisfaction.

Come and be part of our experienced team that strives to provide our customers with outstanding service!

Your main responsibilities :

    • Organization of deliveries :
- Organize and coordinate deliveries with customers;
- Prepare documents and customer files prior to delivery;
- Contact customers to confirm delivery appointments.
    • Preparation and checks :
- Ensure that vehicles are adequately aesthetically prepared;
- Verify that required accessories and options are installed and functional;
- Check documents and forms required for vehicle delivery.
    • Vehicle presentation :
- Explain vehicle operation and technology to new owners;
- Install license plates and answer customer questions;
- Finalize delivery with the customer (signatures, payments).
    • Customer follow-up and satisfaction :
- Manage any customer concerns and ensure customer satisfaction;
- Follow-up on vehicle preparation with service department;
- Ensure customer satisfaction at every stage.
    • Administrative responsibilities :
- Discount financing or leasing files;
- Manage SAACLIC account and balance reports;
- Intervene with the S.A.A.Q. for all special registration requests;
- Register vehicles sold at various manufacturers and record incentives.

Skills and requirements :

    • Experience: minimum of 1 year of experience in the automotive sector;
    • Customer service: autonomous, motivated by customer satisfaction, ability to manage multiple files;
    • Computer skills: very good computer knowledge, ability to learn different software;
    • Communication: excellent communication skills, courtesy and smile;
    • Valid driver's licence.

Desired qualifications :

    • Experience (mandatory);
    • Attention to detail and organizational skills;
    • Ability to prioritize tasks.

Employment conditions and benefits :

    • Advantageous working conditions including a telemedicine program;
    • Ideal entry-level position for a career in the automotive industry;
    • Benefits: dental insurance, disability insurance, life insurance, rate reductions;
    • Monday to Friday (one evening a week until 7 p.m.).

Working for Mazda Val David means working in a stimulating environment with competitive working conditions, where you can develop your full potential.

Send your CV via Auto-jobs.ca.