Customer Experience Centre Agent

Join the dynamic team at Jim Pattison Auto Group as a Customer Experience Centre Agent!

Why Join us...
 

• Competitive wages.
• Unlimited opportunities for career advancement and skill development.
• Modern facilities and resources.
• Exclusive access to vendor promotions, offers, and purchase programs.
• Comprehensive benefits package.
• Amazing colleagues, great working environment, and a team building culture!

A day in the life...
 

• Manage large amounts of inbound, outbound calls and mail-outs in a timely manner.
• Follow communication "scripts" when handling different topics.
• Build sustainable relationships and engage customers by going the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Meet personal/team qualitative and quantitative targets.

What we look for...
 

• Valid provincial driver's license.
• Previous experience in customer service or call center environment, preferably in the automotive industry.
• Strong communication skills, both verbal and written.
• Excellent interpersonal skills and ability to build rapport with customers.
• A positive and can-do attitude!

More about us...

https://www.jpautogroup.com/dealership/about.htm

https://www.jimpattison.com/about/our-story/

We appreciate the interest of all applicants in this exciting opportunity. However, only those selected for an interview will be contacted directly.

Other details
 

• Pay Type Hourly
• Hiring Rate $18.00

Apply Now