Automotive Service Advisor

Car-On Auto is looking for an Automotive Service advisor!

About Car-On Automotive Group:

Family-owned and located in Ottawa we are a pre-owned automotive store in a league of our own. We are Eastern Ontario's largest and fastest-growing pre-owned store. We are a full-fledged, cradle-to-grave dealership with sales, service, parts and body shop departments. Customer satisfaction has been the cornerstone of our growth and success. 

In order for us to hire and retain top talent who share our commitment to customer service we work hard to be an employer of choice offering competitive pay and benefits along with a great work culture.

Responsibilities:
 

• Greet and welcome service customers and listen to their concerns
• Work with technicians to identify required maintenance and repairs
• Prepare repair orders, enter them into the database system and close orders by providing appropriate repairs and services.
• Provide service recommendations to customers including estimating costs
• Ensure customer satisfaction meets company and manufacturer standards
• Strive to meet the department's repair order production standards
• Other service-related duties as required

Qualifications:
 

• Bilingual - English and French is a must
• Must have a valid driver's license and insurance
• Minimum of 1 year of retail customer service experience
• Automotive sector experience is a strong asset
• Must have great customer service and listening skills
• Excellent communication skills and attention to detail
• Must have the ability to multi-task and work well under pressure
• The ability to manage warranty administration would be an asset
• Strong computer skills and experience is an asset

Work Schedule: Our Service hours are Monday to Friday from 7:30 am to 5:00 pm.

Work Location: In person.

How to apply:

If you are a detail-oriented individual and have the desire to excel in a dynamic environment, we invite you to submit your resume and cover letter to join our team at Car-On Automotive Group. Apply now to take the next step in your career!