Financial Services Manager (Brampton North Nissan)

Description

Position at Performance Auto Group 

Drive for Excellence

Brampton North Nissan is a globally recognized dealership as part of the exclusive Nissan Global Award winners' club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty. 

Brampton North Nissan is looking for a Used Car Department Financial Services Manager to join their dynamic team in Brampton. The successful candidate will primarily work on used car department turnovers along with new car turnover overflow. 

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
 

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:

 

• Act as liaison between the customer and the financial institution by obtaining confirmation of financing, insurance, licensing, and other personal information for customers.
• Prepare credit applications for all customers and provide alternate solutions for customers who are not immediately approved for financing.
• Examine all required paperwork with the customer in order to complete the transaction.
• Build relationships with customers in order to close deals and ensure customer satisfaction, as well as being expected to keep in close contact with other departments to ensure an efficient and profitable sales operation.
• Engage with customers to up-sell financing, extended warranty, insurance, and chemical options with all customers in order to increase customer satisfaction as well as dealership profit.
• Maintain confidentiality on all sensitive information provided by customers.
• Establish a procedure to evaluate deals in accordance with lender and dealership guidelines.
• Maintain a lender guide of all relevant programs that is currently in use and retain product knowledge.
• Analyze credit reports in order to recognize a conventional deal and turnover accordingly.
• Prepare cost special finance deals, along with the profit sheets.

What you need to succeed:

 

• 3-5 years of Automotive Financial Services experience.
• OMVIC Certification required.
• Dealer CRM system experience is required.
• Previous sales experience in an automotive, retail or hospitality environment.
• Proven ability to deliver exceptional customer service.
• Excellent problem-solving and organizational skills.
• Ability and willingness to be flexible under changing conditions.
• Ability to be creative and persuasive in negotiating with customers
• Ability to exhibit professionalism with a positive attitude under pressure.
• Well-spoken, friendly and articulate.
• Must have a valid Ontario Driver's License and good driving record.
• Experience with Google Suite & Dealership Management Systems an Asset, but not required
• Ability to use computers and peripherals efficiently and be detail oriented in using both.
• Must have strong written communication skills.

What's in it for you?

 

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience, commission and bonus earnings***

Job Type: Full Time - Permanent

Compensation: $100,000 - $150,000 per year

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.

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