Program Manager

About Us:

At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty and building sustainable growth for our clients. Our diverse and dynamic approach takes us in thrilling directions, and as a Program Manager, you will have your hands on the wheel as we drive the future of loyalty.

The Role:

As the Program Manager(s), you will be responsible for all operational aspects of an in-store Consultant program. This role involves planning, executing, reporting, working with consultants and managing program financials ultimately ensuring exceptional program delivery. The ideal candidate will have a strong background in program and project management.

Note: We are hiring 2 Program Managers to support the delivery of 2 programs across the US and Canada.

A Day in the Life:

 

• Project manage a program from pre-sale opportunity to project planning, implementation and operationalization.
• Create and monitor program plans, including project schedule, launch plans, communication plans, and RAID logs (risks, actions, issues and decisions).
• Manage, monitor, and control program scope, budget and timelines through to final delivery.
• Lead the project execution by working closely with cross-functional teams to complete deliverables within scope, schedule, and quality.
• Lead project financial management requirements, including evaluation of change requests, estimating efforts and duration of activities, forecasting, developing statements of work, and project change notices, monthly invoicing and reconciliation.
• Build and grow strong relationships with key client stakeholders and internal partners.
• Monitor Consultant program performance and outcomes.
• Execute program standards and processes according to program Playbook to ensure high-quality consistent delivery.
• Administer the allocation and scheduling of consultants per contractual and geomapping requirements.
• Utilize and set up consultant tools including approved AI technology.
• Identify and resolve program operational challenges with speed and quality.
• Maintain and review consultant dashboards and reports to track key operational metrics.

Are You the One:

 

• A post-secondary degree or diploma in Business, Business Administration, Commerce or a related field.
• 3+ years proven experience as a Program Manager and/or Project Manager ideally within an agency setting in the consulting sector (automotive industry experience is a bonus).
• Excellent organizational, project management, and multitasking skills.
• Exceptional communication, interpersonal, and presentation abilities with excellent ability to work effectively in a fast-paced, dynamic environment.
• Ability to build and maintain strong relationships with consultants, clients, and stakeholders.
• Experience with Microsoft Office Suite - strong level of proficiency using Word, Excel, and PowerPoint, as well as hands-on functional knowledge and navigation of various Program Management software and tools including MS Project and MS Dynamics.
• Strong knowledge of financial and business acumen with demonstrated ability to manage budgets and resources effectively.
• Willingness and flexibility to travel as required.

Why Bond?
Joining us means being part of a team that lives by the mantra "Create Bonds." We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.

Ready to Make Your Mark?
If you're passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.