Service Advisor

Joining Nadon Sport Saint-Eustache means associating yourself with the talent and expertise of a passionate team. Dynamic and efficient, our employees are the heart of our company, and we prioritize a harmonious and productive work environment, where professional development and personal fulfillment are paramount.

As a major recreational vehicles dealership, we are currently seeking candidates to fill a TECHNICAL ADVISER position within our service department team.

Here are the benefits offered to our employees:

- Good working atmosphere;
- Competitive salary;
- Group insurance program;
- Employee discounts;
- Recognition program;
- Referral program;
- Company events.

The ideal candidate will be dynamic, professional and goal-oriented, with good communication skills.

In the course of the work, the jobholder will be required to perform the following tasks:

- Schedule department appointments;
- Identify, establish and analyze customer needs;
- Coordinate and manage technicians' work schedules according to priorities;
- Advise customers and suggest manufacturer-recommended maintenance;
- Advise and sell the various services offered;
- Open and close repair orders;
- Follow up with customers on work progress;
- Follow up on warranty claims and insurance files;
- Perform various administrative tasks related to customer service;
- Ensure customer satisfaction with after-sales service.

Here's the profile we're looking for:

- 3 years of experience in a similar position;
- Good knowledge of basic mechanical principles;
- Recreational vehicle skills (an asset).

Send us your application as soon as possible via Auto-jobs.ca.

Service Advisor training (an asset).