Part-Time Front Desk Administrator (Performance Toyota)
Job details
Job description
Description
Position at Performance Auto Group
Drive for Excellence
Performance Toyota is the highest volume Toyota dealership in the Niagara area, maintaining a huge inventory of new and high-quality pre-owned vehicles. A president's pride winner, Performance Toyota has been recognized for its resilience and commitment to delivering an impeccable guest experience.
Performance Toyota is seeking a Part-time Front Desk Administrator to join our dynamic team in St. Catharines. The successful candidate will be motivated, personable, reliable and courteous. Customer service experience is essential and evening and weekend availability is required.
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
Here's what you'll deliver:
- Answer and direct all incoming calls in a courteous and professional manner.
- Strive to minimize the amount of time customers are placed on hold.
- Greet showroom customers and assist with basic inquiries.
- Communicate messages to appropriate parties in a timely manner.
- Update dealership schedule/directory on a regular basis.
- Motor vehicle licensing administration.
- Vehicle inventory administration.
- Perform other related administrative tasks as required by management.
What do you need to succeed?
- Ability to work the following hours: Monday to Thursday 4:00 pm - 8:00 pm and every Saturday 8:00 am - 5:00 pm.
- Strong oral and written communication skills.
- Must have strong computer skills and experience with Google Suite.
- Minimum of 1-2 years customer service and administrative experience required.
- Reception and/or Dealership experience is considered an asset.
- Must be team oriented with a positive attitude.
- Able to meet deadlines and work well under pressure in a fast-paced environment.
- Personable, reliable, courteous, self-starter, and ability to work well under pressure.
What's in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career development program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
***This compensation range will be based on knowledge and experience***
Job Type: Part Time - Permanent
Compensation: $17.20 per hour
Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.
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