Service Manager

Steele Auto Group is dedicated to delivering the Best Customer Buying Experience, striving to become the "Trusted Destination for Everything Auto" for both our customers and our team.

At Saint John Nissan, we're looking for a dynamic Service Manager to lead our service department, ensuring seamless operations, exceptional customer experiences, and the success of a talented team of technicians.

If you have a strong background in automotive service management and are motivated by achieving results, this is your chance to elevate your career! Join us and enjoy professional growth, performance-based incentives, and thrive in a fast-paced, team-focused environment. We're looking for an energetic leader who's passionate about providing top-notch customer service and inspiring a high-performing team. Apply today and take the next step in your career!

Wage commensurate with knowledge, skills and abilities.

What We Offer:

 

• Competitive Compensation: Salary aligned with your skills and experience, with annual wage reviews.
• Health & Wellness: Flexible Health and Dental Plans, with 6 options to choose from, including enhanced benefits like Telehealth, Mental Health Support, and EFAP.
• Retirement Savings Plan: RRSP employer matching up to 4%, increasing to 5% after 5 years.
• Growth Opportunities: Advance your career with training and development, plus employee discounts on vehicle purchases, parts, and service at any of our locations.
• Inclusive Work Environment: A safe, supportive, and dynamic workplace where diversity is celebrated.

Key Responsibilities:

 

• Lead, mentor, and inspire a team of service professionals to excel in the automotive industry.
• Drive customer satisfaction, profitability, and service accuracy.
• Oversee repair procedures and maintain dealership standards.
• Provide technical guidance to staff and assist with complex diagnostics.
• Manage shop tools, equipment, and organization to maximize efficiency.
• Train and develop team members for continuous skill enhancement.
• Monitor productivity and performance to ensure goals are met.
• Coordinate staff training and development initiatives.
• Provide timely assistance to customers, ensuring their needs are met with excellence.
• Foster a culture of outstanding customer service through coaching and mentoring.

What We're Looking For:

 

• 3+ years of automotive experience, ideally in Fixed Operations.
• Proven leadership skills with a knack for motivating and guiding a team.
• Highly organized, hardworking, and self-driven.
• Strong time management abilities to manage a busy service department.
• Prior managerial experience is a strong asset.

Why Choose Steele Auto Group?
Steele Auto Group is more than a workplace-it's a community where your skills are valued, and your potential is limitless. We prioritize internal promotion and believe in growing our talent from within. Every team member contributes to our success, and we're committed to providing a fair and inclusive opportunity for all applicants.

Join our team today!
If selected for an interview, please let us know if you require any accommodation throughout the recruitment process. To discover more about our company, our values, and the opportunities we offer, visit www.steeleauto.com.