Receptionist / Delivery Clerk

We are looking for a Receptionist / Delivery Clerk.

Receptionist duties:

- Greet customers as soon as they arrive at the dealership;
- Answer calls;
- Charge customers and issue receipts;
- Close invoices;
- Discount sales files;
- Offer coffee and other products to customers;
- Refill coffee, sugar, creams, etc;
- Clean customer waiting area and coffee machine area;
- Positive attitude.

Delivery duties:

- Greet customers warmly;
- Explain and have signed documents;
- Register vehicle via SAAClic;
- Oversees the preparation of all vehicles sold for delivery, ensuring that all selected options have been installed and all features are functional;
- Ensures that customers are aware of the details of their warranty and the correct use of vehicle features, and informs the customer of how the after-sales service works;
- The incumbent is also responsible for the CSI (customer satisfaction index), sends courtesy emails and follows up after delivery.

Requirements:

- Neat and professional presentation;
- Experience in the automotive field (an asset);
- Must be available Monday to Friday from 4 p.m. to 8 p.m. and on request for deliveries;
- Able to work under pressure and deal with last-minute unforeseen circumstances;
- Be autonomous and organized;
- Comfortable with computers and technology;
- Bilingualism.

We offer:

- A highly competitive compensation package;
- Opportunity for advancement;
- Numerous fringe benefits;
- Ongoing training;
- A pleasant, family-oriented work environment.

Job schedule:

- Flexible hours between 12pm and 8pm Monday to Friday and Saturdays from 10am to 4pm;
- You will be required to do full-time vacation replacements (day and/or evening) during the summer as well.

Please submit your application via Auto-jobs.ca.