District Manager Aftersales - Vancouver

Job Description

***Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.***

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us
Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. We are proud to support our employees' volunteer interests and make it a priority to join together in efforts that give back to our communities. In this role, you will develop professionally and gain firsthand knowledge of the Customer Care & Aftersales. You will also have direct interaction with leadership, learn from experienced professionals in the industry and have the ability to positively impact the customer experience, bringing value to them & to General Motors.

At GM you have a future
We'll give you the tools to succeed, the freedom to explore and a collaborative environment to grow in - both professionally and personally. It's time to do the best work of your career. Are you ready to take on the challenge?

Key Responsibilities of a District Service Manager:
 

• Serve as a key liaison between GM Canada and dealerships across Canada
• Develop and execute a business plan to achieve district Warranty Waste Objectives
• Ensure dealers follow Service Policy & Procedures
• Collaborate with Dealers to help them provide outstanding service experiences to customers
• Help dealers put processes in place that ensures all vehicles are safely delivered
• Support corporate audit process, including participation in closing meetings and implement corrective action to address opportunities
• Ensure Minimum Training Standards are met by all Dealers
• Collaborate with Senior GM of Canada Leadership and Dealer Operators, Fixed Operations Managers, and Front-line Dealership Staff to positively grow the business

Additional Job Description

Required skills and Experience for this role:
 

• 3 years of relevant work experience (District Sales Manager experience preferred)
• Unrestricted mobility and ability to relocate anywhere within Canada
• Excellent communication, interpersonal and leadership skills
• Outstanding analytical abilities combined with great decision-making skills
• Ability to work independently and in cross-functional team environments
• Valid Driver's License
• Willingness to travel
• This role will be located in Vancouver area, BC

Education and Training:
 

• Post-Secondary Education preferred

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. 

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.