Inside Sales Advisor

The role of the Inside Sales Advisor is to educate, inspire, and skillfully guide Tesla's potential customers through the vehicle purchase and configuration process. Inside Sales Advisors have the incredible opportunity to advise potential Tesla customers from all over North America, while honing their abilities in lead qualification. 
We expect members of this team to become experts in our products and the direct-from-manufacturer sales model that has made Tesla an innovator in the automotive industry. 
The ideal candidate will possess exceptional interpersonal communication skills, unshakeable moral fortitude, and a strong awareness of professional behavior when supporting customers. 

Responsibilities
 

• Communicate with current and prospective customers via chat, email, and SMS to guide and prepare them for a vehicle purchase
• Receive inbound leads to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience
• Use a consultative approach to influence customer purchase and adhering to the Tesla mission, business model, and brand
• Develop and maintain a sales pipeline achieving both personal and group monthly metrics in conjunction with the Field Sales Teams
• Provide feedback and recommendations based on direct experiences with potential customers
• Maintain customer relationships from the initial interaction up until delivery day

Requirements
 

• 1-3 years of inside sales experience or bachelor's degree preferred
• Evidence of exceptional ability
• Strong relationship management skills and the ability to explain complex technical concepts
• Proven track record to meet or exceed individual and team targets
• Positive and energetic over-the-phone communication, excellent listening skills, strong writing skills, and grammatical proficiency
• Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications)
• Valid driver's license required

Compensation and Benefits
Expected Compensation

$20.35 - $51.98/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.