Manager, Access and Identity

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. 

Who we are: #LI-MS!

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV's network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer: 
 

• Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability.
• Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
• All insurance benefits go into effect on your date of hire.
• Generous Parental Leave Top-Up Pay and Vacation Programs.
• Employee Stock Purchase Program with additional opportunities to earn stock in the company.
• Retirement planning through the Company's RRSP.

Who we are looking for: #LI-RG1

The Mgr, Access & Identity plays a pivotal role in overseeing application access provisioning activities across ACV systems. This position is accountable for ensuring timely and efficient system access that aligns with business needs while meticulously documenting the request and approval process. The Mgr, Access & Identity also designs and manages standardized access roles, defining clear permissions for different job functions. This involves maintaining role-based access control frameworks, ensuring accurate and regular access privilege reviews in line with evolving business needs and security standards. This role also collaborates closely with ACV business partners to define, manage, modify, monitor, and assess users' application access in adherence to SOX guidelines and company procedures.

What you will do:
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Take ownership of the role-based access provisioning tool, oversee its functionality, and ensuring its alignment with access provisioning needs.
• Create strategic vision for Access Provisioning team.
• Identify and implement performance metrics, team goals and team objectives.
• Supervise the team that provides support to the maintenance and regular review of the access provisioning tool with system owners, ensuring accuracy, relevance, and optimal performance.
• Partner with IT and business to define and maintain the standardized Application Access Roles
• Apply approved access-provisioning requests promptly, managing additions, changes, or revocations of system access.
• Ensure comprehensive documentation for all system access requests, including user-request specifics and appropriate approvals from designated approvers.
• Enforce strict adherence to access-management policies and procedures, promptly escalating any issues or concerns to supervisors or the CIO.
• Exhibit a working understanding of system purposes and sensitive data points, escalating requests requiring senior leadership review.
• Provide end-user support, troubleshoot access issues, and ensure swift resolutions.
• Perform additional duties as assigned.

What you will need:
• Ability to read, write, speak and understand English.
• Bachelor's degree in IT or related field
• 5+ years' experience in Helpdesk, IT, Access & Provisioning, or related
• 1-2 years' progressive leadership experience
• Experience in ERP application support and user provisioning
• Experience designing and implementing role based access models and deep knowledge of IAM or Role access management related tools (SailPoint or Okta)
• Proficiency in leadership and management skills.
• Experience working on an IT Helpdesk and responding to user requests
• Exceptional detail orientation
• Professional certification such as Certified Identity and Access Manager (CIAM) or Certified Identity Management Professional (CIMP)
• Strong technical skills, including experience with identity and access management solutions.
• Familiarity with best practices and compliance standards.

Our Values 

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

For information on our collection and use of your personal information, please see our Privacy Notice.

Other details
 

• Job Family Information Technology
• Job Function IT Operations
• Pay Type Salary
• Employment Indicator Regular

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