After Sales Service Advisor

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12011 Rue Sherbrooke Est,

MONTRÉAL

Job posted on : 2025-01-14
 

Job details

  Offer number : #77906
  Sector : Automotive
  Specialty : Serv. - Service Advisor
  Schedule : Day shift
  Job type : Permanent
  Salary : Very competitive
  Spoken language(s) : French and English
  Written language(s) : French

Job description

Established since 1956 in the east of Montreal, Christin CHEVROLET BUICK GMC is a leader in marketing GM passenger vehicles and commercial-use vehicles.


Our after-sales service team is looking to recruit a candidate with a minimum of 3 years of experience in customer service management for a commercial automotive dealership service.


If you're looking for a dynamic work environment, with a strong team spirit and a loyal and dedicated clientele, join the after-sales service team at Christin Chevrolet!

The Service Advisor position is the link between the customer and the mechanical workshop.

    • The Advisor is responsible for demystifying the information provided by the client and for identifying the mechanical problem.
    • The candidate is responsible for planning and estimating the work and is the resource Advisor for everything related to the maintenance, prevention and repair of a vehicle.
    • The Service Advisor makes every effort to meet the needs of the driver who comes to the workshop for regular maintenance of a vehicle or for a mechanical problem.
    • The jobholder greets clients, establishes a relationship of trust with them, identifies the needs and interprets the information received in order to transmit it to the workshop Technician by writing the work order.
    • The incumbent informs customers about the various systems and operations of the motor vehicle, offers prevention services and follows up with customers to increase loyalty.
    • The candidate must have a minimum of 3 years of experience. Any experience with electronic field will be considered an asset. An experience of ERA and Reynold's & Reynold's management software would also be an important asset.

On-site training will be provided through our certification program to GM Pro certified Service Advisors.

We offer excellent working conditions.

Please submit your application via Auto-jobs.ca.

Training

Ongoing training will be provided on-site according to our certification program offered to GM Pro certified after-sales service advisors.

If you have any questions, comments or concerns, please call our Customer Service at (514) 321-2888 Call Now: (514) 321-2888