Appointment Coordinator (Merlin Ford Lincoln)

Saskatoon, Alberta, Canada,

Saskatoon

Job posted on : 2025-01-14
 

Job details

  Sector : Automotive
  Specialty : Serv. - Service Attendant
  Schedule : To be determined
  Job type : Permanent
  Salary :
  Spoken language(s) :
  Written language(s) :

Job description

Job Description

Are you a people-person with a knack for organization and a passion for providing exceptional customer service? Look no further - Go Auto is on the hunt for a dynamic individual to join our team as a Service Appointment Coordinator!

Responsibilities:
 

  • Master of Appointments: Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
  • Guest Experience Guru: Make every service visit a unique and extraordinary experience for our guests. Your friendly and courteous greeting sets the tone!
  • Recall and Reminder Rockstar: Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
  • Communication Connoisseur: Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
  • Proactive Planner: Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
  • Cash Handling Champion: Collect and process payments, following dealership guidelines with precision.
  • Feedback Aficionado: Follow up with guests, request feedback, and discuss surveys within 24 hours. Your attention to detail ensures continuous improvement.


Qualifications:
 

  • Customer service experience with a passion for creating positive experiences.
  • Excellent communication skills, both written and verbal.
  • Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
  • Tech-savvy


Perks:
 

  • Learn and Grow - We're committed to your growth and development. We will ensure you receive all the training you need as well as access to our library of courses in the Go Auto U.
  • Climb the Ladder - With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path?
  • Positive Team Environment - Join a vibrant team of like-minded individuals who share your passion and drive. We foster a positive and collaborative work environment where everyone supports and uplifts each other. Together, we celebrate victories, overcome challenges, and create lasting friendships.
  • Giving Back Feels Great - We're all about making a positive impact. Every year, we donate to worthy causes like the Kids with Cancer Society and Go Auto Fuels the Schools.
  • Find Your Life-Changing Career - We don't just offer jobs; we build lifelong careers. During your interview, ask us about our inspiring success stories of career growth within Go Auto.


Don't settle for just a job-join us at Go Auto and build a career you'll love. Shift into gear and apply today!

Training

 

If you have any questions, comments or concerns, please call our Customer Service at (514) 321-2888 Call Now: (514) 321-2888