Service Advisor

Service Advisor for the service department.

Are you looking for exciting challenges and the chance to develop your talents? Are you a people person with impeccable customer service? Do you enjoy performing a variety of tasks, and are you passionate about the heavy-duty truck industry? Would you like to work for a company with a well-established reputation for excellent customer service? Come and join our dynamic team!

We're currently looking for a Heavy Vehicles Service Advisor for our service department for the evening shift. The work schedule is from Monday to Fridays, from 6:30 a.m. to 3 p.m., and we offer a very competitive salary!

Reporting to the Service Manager, you will perform the following tasks:

- Respond to customers;
- Provide customers with technical information on various products;
- Open and close work orders;
- Support customers during the repair process;
- Estimate truck repair costs and follow up with customers;
- Follow-up and follow-up;
- Verify warranty parameters;
- Invoicing;
- Ensure the smooth running of the service department in conjunction with the foreman;
- You will also be required to perform any other related tasks that may be assigned.

SKILLS:

- Experience as a Service Advisor;
- Knowledge of diesel mechanics (an asset);
- Knowledge of the CDK system (an asset);
- Demonstrate professionalism;
- Demonstrate a positive attitude;
- Excellent customer service skills;
- Be a team player demonstrating autonomy in the performance of duties.

WE OFFER:

- Permanent, full-time employment;
- A competitive salary;
- A comprehensive group insurance plan and DPSP;
- A bank of personal leave;
- Ongoing paid professional training.

Send your CV via Auto-jobs.ca.