Service Manager

We are looking for a passionate and experienced Service Manager to join our dynamic team. As a service leader, you will be responsible for overseeing the entire operations of the service department, ensuring that our customers receive an exceptional experience at every stage of their interaction with us.

Your responsibilities will include:

- Manage and optimize service operations to ensure optimal performance and high-quality customer service;
- Develop and implement strategies to improve customer satisfaction and loyalty;
- Supervise and train the team of technicians, fostering a collaborative and motivating work environment;
- Work closely with other departments to ensure smooth communication and rapid problem resolution;
- Analyze performance and identify opportunities for continuous improvement;
- Ensure compliance with safety standards and industry regulations.

Qualifications :

- Minimum of five years of experience in service management in the automotive industry or related field;
- Excellent leadership and communication skills, with the ability to motivate and inspire a team;
- In-depth knowledge of automotive service processes and technologies;
- Ability to analyze data and make informed decisions to improve operations and customer satisfaction;
- Exceptional customer focus with a proactive approach to problem solving.

We offer a stimulating work environment with opportunities for professional development. Joining our team means becoming part of a company renowned for its innovation and commitment to customer satisfaction. If you're a self-motivated leader with a passion for the automotive industry, this is the job for you.

Conditions:

- Attractive conditions based on experience and skills;
- Possibility of a hiring bonus if you have experience in a similar position in a dealership;
- Possibility of additional bonus if you have knowledge of the Serti computer system.

Send your CV via Auto-jobs.ca.