Automotive BDC/Call Centre Agent

Automotive BDC/Call Centre Agent

Lexus of Oakville is looking for a positive, professional to join our award-winning team. Lexus of Oakville is a Platinum-certified dealer, 6-time winner of the Pursuit of Excellence Award, and recipient of the Consumers Choice award for best Lexus dealership in the GTA for 11 consecutive years. We are looking for someone who is customer focused, confident, motivated, process driven, and has the right attitude to deliver an Amazing Experience to our customer and team members.

Skills, Expectations and Experience Required:
 

• Excellent communication skills both written and oral
• Professional telephone etiquette and skills
• Receive Inbound/perform outbound Service calls
• Exceptional organizational skills with great attention to detail
• Ability to multi task in a fast-paced environment
• Dedicated to Customer satisfaction
• Team player with a positive attitude
• Technical knowledge of vehicles an asset
• Automotive experience an asset

We can offer:
 

• Full-time employment
• Industry competitive pay plan including monthly bonuses and standard benefits
• Stable management team to provide the support needed for success
• Retirement Savings Plan after one year of employment
• Opportunities for advancement
• World brand known for quality products.

We thank all that apply but only those selected will be notified based on the above criteria.

All resumes will be handled in confidence.

Please include your personal email address on your resume.