Customer Service Intern

POSITION: Customer Service Intern

DEPARTMENT: Customer Service

LOCATION: Mississauga, Ontario, Canada

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Jaguar Land Rover North America's internship program is a great opportunity for college students entering their junior or senior year, or who are currently in a graduate school program, to gain hands-on experience in the exciting world of the automotive industry! This is a great opportunity for personal growth and development from a business and learning perspective.

The Customer Service Intern will support management with the development of our business and achievement of our Parts Sales and Logistics objectives in 2025/2026. The successful candidate will have a number of projects to deliver but also provide general support to the Director of Customer Service, parts and logistics team, and field service team by providing program support, performance analysis and reporting. This position provides an opportunity to challenge your analytical skills and develop business acumen, leadership, and management skills.

Jaguar Land Rover Canada requires individuals with well-developed communications

skills who have demonstrated high academic achievement. The ideal candidate is

extremely organized, detail-oriented, and resourceful

Details of the program:
 

• The program is open to students at a Junior or Senior level in their Bachelor's Degree program or a Graduate Program
• The Internship runs from June 16, 2025 to May 22, 2026
• Up to 40 hours per week during business hours (Business Hours: Monday- Friday 8:30am-5:00pm)
• Hybrid Schedule available
• Paid internship - $20/hour

WHAT TO EXPECT:
 

• Retailer Parts Sales Improvement Program
• Port Installed Accessorising
• Branded Goods
• Provincial Environmental Stewardship Programs
• Winter Wheel Bookings
• Customs compliance management
• Perform other duties as required

WHAT YOU WILL NEED:
 

• The successful candidate must be currently enrolled in a collegiate academic program for 2025/26 (either a junior, senior, or graduate student)
• Must be proficient in Microsoft Office Suite (especially Excel and Access)
• Candidates must have strong written and verbal communication and presentation skills
• Must have a desire to learn more about corporate operations
• Natural problem solver and ability to derive solutions to technical issues
• Ability to multitask, prioritize effectively, and adhere to timelines
• Dedicated, Committed, Curious, Team player, Driven
• Preferred - 3.0 GPA or higher
• Preferred - bilingual (English & French) read, spoken, and written.
• Must be legally authorized to work in Canada

So Why Us?
 

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Jaguar Land Rover Canada, ULC is an equal opportunity employer. It is the policy of JLR Canada to extend equal employment and advancement opportunities to job applicants and employees without regard to race, religion, colour, national origin, sex, veteran status, marital status, sexual orientation, age, disability, or any other category protected by applicable federal, state, provincial and local laws. If you are a job applicant and believe you may require an accommodation at any stage of the application and recruitment process for an open position with JLR Canada , please send an e-mail request to: applyca1@jaguarlandrover.com.

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#WEAREJLR

At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.

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OUR RECRUITMENT PROCESS

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INSIDE JLR

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WHAT WE OFFER

We look after our employees by offering a host of benefits and investing in their talent through award-winning training

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