Estimator (Performance Collision Brampton)

Description

Position at Performance Auto Group 

Drive for Excellence
Performance Collision Brampton is a state-of-the-art collision and glass repair center. We are certified with lots of brands including Honda, Hyundai, Subaru, Nissan, Chrysler and many more! 

Performance Collision Brampton is looking for an Estimator to join their high volume shop today! 

About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

 

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:
 

• Document customer information and vehicle serial numbers into the computer system.
• Inspect vehicles for damages that are brought in for repairs.
• Obtain all insurance information.
• Request supplementary labour revenue from customers or appraisers.
• Evaluate and check for necessity and cost of repairs.
• Utilize customer response, visual inspection, road tests and mechanical testing devices to determine automobile repair needs.
• Estimate and list repair and labour costs in a comprehensible order.
• Assess the extent of auto body damage through inspections.
• Effectively manage multiple repairs simultaneously.
• Estimate and furnish repair and labor costs and calculate overall customer payment.
• Collect insurance estimates after reviewing the extent of auto damage and resolve replacement and repair requirements.
• Draft work orders consisting of required repair services after approvals and enter the order into the work management system.
• Establish good customer relations by providing estimates and timelines and obtaining relevant customer information and handling customer queries effectively.
• Record and maintain repair details in auto body shop records.
• Upgrade job information through manufacturer publications and educational opportunities.
• Accept ownership to achieve challenging requests proactively and explore means to create job value thereby enhancing auto body shop reputation.
• Prepare damage reports and obtain relevant signatures and authorizations.
• Review vehicle and final bills as a part of the intrinsic quality check process.
• Communicate and drive home the message to customers of being the only and best choice.
• Ability to work in adherence to company safety standards at all times.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

Here's what you'll need to succeed:
 

• High School Diploma or GED is required.
• 1-2 years experience in Automotive Estimating is required.
• Fluency in EClaims and Audatex systems.
• Ability to multitask in a fast paced environment.
• Ability to navigate and utilize computers at an advanced level.
• Excellent computer and communication skills.
• Demonstrated commitment and willingness to learn and succeed.
• Must have a valid Ontario Driver's License and good driving record.
• Must have knowledge in manufacturer's' repairs and refining processes.
• Ability to read and comprehend instructions and information.
• Must be team oriented, hardworking with a positive attitude.
• Basic knowledge of mechanical repairs and terminology.
• Strong customer service and troubleshooting skills.
• Ability to exhibit professionalism with a positive attitude under pressure.
• Strong attention to detail.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Proven data entry, data editing and typing skills.
• Experience in all aspects of customer service and people management.
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions as required.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Able to effectively communicate both verbally and in writing.
• Strong work ethic and positive team attitude.
• Ability to read and comprehend instructions and information.
• Ability to work flexible hours and work around a changing schedule.

What's in it for you?
 

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience and bonus earnings*** 

Job Type: Full Time - Permanent
Compensation: $50,000 - $70,000 per year

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us. 

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