Liaison Agent

Here is a summary of the duties of the position in question:

- Manage claims/assignments with our insurance partners;
- Welcome and assist customers when they arrive at the workshop and manage appointments;
- Provide customers with courtesy vehicles and collect the necessary information;
- Ensure delivery of vehicles to customers and provide necessary documentation;
- Send satisfaction surveys to customers after vehicle delivery;
- Verify possible amounts to be paid by the customer and manage customer payments;
- Maintain the appointment scheduling system and monitor the status of customer files;
- Answer telephone calls, take detailed messages and ensure appropriate follow-up;
- Make reservation requests and updates on corporate systems;
- Offer beverages to customers in the waiting room and ensure weekly replenishment of the beverage fridge;
- Organize car washes for customers and courtesy vehicles;
- Other administrative tasks may be added as they arise.

A minimum of one year of experience in the field or in administrative tasks related to the body shop is required.

Job type: full-time and permanent.

Hours: 40 per week.

Schedule: Monday to Thursday, from 7:30 a.m. to 5 p.m. and Friday, 7:30 a.m. to noon.

Benefits:

- Disability insurance;
- Life insurance;
- Vision insurance;
- Dental insurance;
- Drug insurance ;
- Telemedicine;
- RRSP matching;
- Corporate events;
- Employee assistance program;
- Rate reductions;
- Pension plan;
- Onsite parking;
- Premium overtime.

If you're passionate about working in a dynamic environment where your contribution is valued and rewarded, we urge you to apply now to join our team. We are convinced that your experience and skills will be an asset, and we look forward to discovering what you can bring to our company.

Please submit your application today and come and meet us to discuss this exciting opportunity further. We look forward to welcoming you and introducing you to our stimulating working environment, where professionalism, mutual support and personal growth are at the heart of everything we do.

Send us your CV via Auto-jobs.ca. We look forward to meeting you!