Internal Service Advisor

Who is Subaru des Sources?

Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group.

Why work with us and what we offer?

- Weekly salary with a bonus structure based on performance;
- Stable, dynamic and dedicated team
- Pension funds after 1 year;
- Excellent group insurance including dental, medical, life, travel and extended health.
- Ongoing training provided;
- Opportunities for career advancement and internal promotion;
- Attractive employee discounts;
- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)

Main responsibilities :

- Label stored tires for delivery PDIs and courtesy vehicles;
- Open internal work orders for new and used vehicles (VCI, delivery, PDI, etc.);
- Participate in closing and opening repair orders according to standards;
- Respond to appointment requests from service customers promptly, courteously and professionally, and take messages for the service team as instructed;
- Participate in scheduling the first appointment after delivery of new and used vehicles;
- During tire season, excess appointments will be made between the appointment scheduler and the in-house advisor;
- Share information between advisors and work in parallel together;
- Naturally, during absences, vacations, etc., one replaces the other. One replaces the other.

Qualifications et compétences requises :

- Posséder une expérience pertinente en vente et en service à la clientèle;
- Pouvoir communiquer en français et en anglais afin de répondre aux besoins de notre clientèle bilingue;
- Avoir de l’entregent, posséder un excellent service à la clientèle et être passionné par la vente;
- Capacité à travailler sous pression;
- Professionnalisme, courtoisie et présentation soignée;
- Avoir de la facilité et de l’intérêt à travailler en équipe;
- Connaissance du produit (un atout);

Fais nous parvenir ta candidature via Auto-jobs.ca sans plus tarder!