Job details
Job description
Drive your career. Accelerate your success.
CSN Azorcan is looking for a driven Autobody Location Manager to help build a dynamic, collaborative repair team in Terrace, BC. If you have management experience in the collision and repair industry or transferrable skills, we are interested in considering you.
Career Overview/Responsibilities:
The role of the Location Manager is overseeing the day-to-day operations of the shop.
- Engage and build relationships with key Insurer/Dealer/Vendor personnel.
- Ensure that all vehicle repairs meet the Lift Auto Group quality standards
- Monitor shop production and sales; communicating effectively to achieve the company's production goals.
- Possess the ability to perform the duties associated with a both estimating and production focused Repair Coordinators.
- Complete monthly business administrative tasks relating to shop performance and budgeting.
- Direct, manage and inspire the overall performance of the shop, leading the team to deliver an exceptional customer experience for every customer.
- Implement Health & Safety programs and meetings to protect and educate employees.
- Deliver training to ensure employees can effectively perform their tasks at a high level.
- Identify key employees and mentors them to reach daily, weekly, and monthly targets.
- Monitor and manage the performance of all location staff.
- Ensure that company procedures and policies are understood and followed
- Strive for and implement continuous improvement plans.
- Communicate effectively and efficiently with corporate office.
- Accurately complete and submit bi-monthly payroll reports in a timely manner.
- Recommend involvement in community projects for the shop and oversee the implementation of the selected projects.
Requirements
- Previous experience as a Body Shop Manager and/or Assistant Manager.
- Precision estimating skills, specifically in autobody collision repair.
- Comprehensive knowledge and understanding of insurance procedures and processes with proven ability to build and maintain strong insurance relations.
- A desire to drive business development and achieve results.
- Ability to direct employees to achieve location targets, profitability, and customer experience goals.
- Standard First Aid & CPR Certification required.
- In depth knowledge of management system and estimating software.
- Strong communication skills and people skills.
- Ability to multi-task and to prioritize according to store goals and customer obligations.
Benefits
- 100% Company-Paid Comprehensive Coverage
- Career Development Opportunities
- Cutting Edge Facility
- Employee Centric Culture
- High Earning Potential
CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Training