Service Manager

Job opportunity - Service Manager - Mont-Royal Chevrolet Buick GMC Cadillac Inc.

Do you have a thirst for learning, a solid structure, excellent communication skills and a great attitude? Nothing is impossible for you? Then this opportunity is for you!

Who is our Service Manager?

He's a leader who sets an example, who knows that alone we go faster, but together we go further. He embodies this motto on a daily basis and inspires his team to give their best.

- He listens, advises and coaches his team with kindness;
- He's always ready to help, and knows what his team needs;
- He thinks ahead and innovates in terms of customer experience, vehicle accessorization and promotional presentation;
- He is competitive and strives to achieve his objectives while building a solid, high-performance team;
- He is dynamic, energetic and drives his department to excellence;
- He doesn't pretend to know everything, but is open to criticism and quickly applies the necessary improvements.

Your main responsibilities:

- Supervise the service department efficiently and cost-effectively;
- Set and achieve objectives in collaboration with management;
- Implement strategies to improve service quality, productivity and profitability;
- Update packages according to fluctuations in parts and product prices;
- Manage workflow and ensure smooth communication between service advisors, technicians and washers;
- Optimize technician performance and technical advisor efficiency;
- Encourage collaboration between dealership departments;
- Build customer loyalty and ensure exceptional customer service;
- Maintain up-to-date records of technicians' technical training;
- Manage and resolve customer concerns in a professional manner;
- Keep necessary reports up to date.

Your profile:

- Experience as a Service Manager, Parts Manager, Service Advisor (5 years), Shop Foreman (5 years) or Automotive Technician (5 years);
- A passion for the automotive industry and customer service;
- A strong team spirit.

What we offer:

- Onsite training with the best in the industry;
- Young, dynamic and growing family business..;
- Great team!
- Opportunities for advancement within the Action-Grenier Group (15 dealerships);
- Group insurance and pension fund;
- Daytime schedule, no weekends!

We offer a salary of 90K to 120K per year.

Ready for the challenge? Send us your CV via Auto-jobs.ca.