Front Desk Coordinator, valet service and courtesy vehicles

At Groupe Lauzon, our commitment goes far beyond customer service, sales and vehicle repair. We're committed to offering our employees opportunities to develop their full professional potential, and to build a career in their image within a family-run company where priorities are centered on well-being, respect, fun and surpassing oneself!

Through initiatives such as our “Performance and Mobilization Meeting” sessions dedicated to coaching you on your career path, as well as the “Lauzon Internal Experience” program to celebrate key events with your colleagues, we ensure that your experience within our organization is stimulating, enriching and exciting.

With us, you're not just a number; you're an integral part of the Lauzon Family.

Groupe Lauzon comprises six dealerships representing three of Germany's most prestigious brands: Audi, Porsche and Volkswagen. These exciting brands are renowned for manufacturing top-of-the-range vehicles, offering exceptional performance in their respective categories.

Discover your future working environment by clicking on the following link: https://youtu.be/mh74c17sfYo

Responsibilities - reporting to the Service Manager, your main duties will include:

- Greet and direct customers who arrive in the service bay with their vehicles;
- Ensure the efficient running of operations in the service bay;
- Supervise and manage the entire fleet of courtesy vehicles, ensuring their availability and good working order;
- Complete rental contracts with customers and provide general explanations of courtesy car features;
- Carry out pre- and post-loan vehicle inspections to ensure condition and report any damage;
- Invoice customers for various charges related to vehicle use (e.g. gasoline);
- Collaborate with various departments to ensure vehicle availability and optimize car loan operations;
- Ensure the cleanliness and maintenance of the courtesy car fleet;
- Manage the schedule and distribution of customer rides by the valet service;
- Perform any other related tasks.

Your profile:

Since we serve a bilingual clientele, it is important that the candidate be able to speak and write in English.

- Valid driver's licence;
- Excellent management and organizational skills;
- Excellent communication and problem-solving skills;
- Relevant experience in the automotive field, an asset;
- Experience in high-end customer service, an asset.

Groupe Lauzon benefits:

- A wide range of benefits;
- Group insurance with employer contribution;
- 6 paid days off during the holiday season;
- 8 paid sick days per year;
- Recognition program;
- Modern work area;
- Employee discounts;
- Onsite gym;
- Opportunities for advancement within the group;
- State-of-the-art technology and design;
- And much more!

Internal reference: 30133.

Send your CV via Auto-jobs.ca. Only selected candidates will be contacted.