Office Coordinator (80% Remote)

Job Description

The successful candidate will be responsible for handling inbound and outbound calls, invoicing, managing incentive codes, and addressing general dealer and customer questions. You will provide exceptional service to dealers and fleet customers, handle administrative duties, process customer requests, and produce reports.

Responsibilities
 

• Handle inbound and outbound calls.
• Manage invoicing and incentive codes.
• Answer general dealer and customer questions.
• Provide service to dealers and fleet customers.
• Respond to incoming phone calls and emails.
• Perform administrative duties related to business requests.
• Utilize MS Office and MS Excel for reporting and data entry.
• Process customer requests efficiently.

Essential Skills
 

• Experience in administration and office coordination.
• Proficiency in MS Office and MS Excel.
• Strong customer service skills, particularly in the automotive industry.
• Bilingual in English and French.
• Excellent communication skills.
• Strong attention to detail.
• Ability to work independently and as part of a team in a remote environment.
• Excellent problem-solving and analytical skills.

Additional Skills & Qualifications
 

• Experience in data entry.
• Ability to interact with various teams and departments.

Work Environment

This role operates in a call center-like environment, handling inbound and outbound calls. The team consists of 5 members
The work hours are Monday to Friday from 8 am to 4:30 pm. All necessary equipment will be provided.
Position will be hybrid - 1 day per week in office (can go up to 3 in the future).

Pay and Benefits

The pay range for this position is $23.00 - $27.00/hr.

Workplace Type

This is a hybrid position in Oshawa,ON.

À propos d'Aston Carter:

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, la chaîne d'approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du Fortune 500. Nous sommes fiers d'avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents.

La diversité, l'équité et l'inclusion

Chez Aston Carter, la diversité et l'inclusion constituent le pont vers l'équité et la réussite de notre personnel. La diversité, l'équité et l'inclusion (DE&I) sont ancrées dans notre culture par : 
 

• L'embauche des talents diversifiés ;
• Le maintien d'un environnement inclusif par une autoréflexion permanente ;
• La mise en place d'une culture de soin, d'engagement, et de reconnaissance par des résultats concrets ;
• L'assurance des opportunités de croissance pour nos gens.

Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître d'autres options d'accommodement.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
 

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.