Manager

St-Jérôme Chrysler, the 2nd best Chrysler dealership in Quebec, is looking for a Parts Manager to join our talented team. Lots of projects and challenges await you!

Main responsibilities :

Inventory management and procurement:

- Oversee inventory of parts and accessories to ensure adequate supply.
- Order parts according to service and sales needs, while optimizing costs.
- Maintain an accurate inventory and ensure the efficient rotation of parts to avoid overstocks or stock-outs.
- Manage supplier returns and warranties.

Customer service and support to other departments:

- Provide quality service to customers and service department technicians.
- Work with the sales team to market accessories.
- Respond to customer requests promptly and professionally.

Collaboration with the Fixed Operations Manager:

- Work closely with the Fixed Operations Manager to ensure smooth management of resources and processes.
- Develop joint strategies to improve productivity and customer satisfaction.
- Coordinate initiatives to optimize performance of parts and service departments.

Financial management and departmental performance:

- Develop and monitor parts department budget.
- Analyze sales and performance reports to identify opportunities for improvement.
- Develop strategies to maximize department profitability.

Team supervision and development:

- Coach, train and motivate the Parts Department team.
- Ensure compliance with internal policies and procedures.
- Maintain a positive and productive work environment.

Compliance with standards and policies:

- Ensure that the department complies with manufacturer and dealership policies.
- Apply best practices in management and customer service.

Skills and qualifications required:

- 5 years' experience in parts management in an automotive dealership, ideally Chrysler.
- Excellent inventory management and logistics skills.
- Ability to analyze financial data and optimize profitability.
- Leadership and team management skills.
- Excellent customer service and communication skills.
- Knowledge of parts management software and automotive-related computer systems.

Salary and benefits :

- $75,000 per year;
- 40-hour work week, ending at 2 p.m. on Fridays.
- Full group insurance + telemedicine.
- Group RRSP with employer participation.
- Employee awards.
- Employee assistance program.
- Uniform and boots provided.

Send your CV via Auto-jobs.ca.