Job details
Job description
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d'auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
The level of complexity in the technician's role is increasing as vehicles are developed with more technology. Health and Safety demands are critical during training but also need to be embedded into future working practices. The technical trainers play an important role in acting as guardians of Belron Standards and in encouraging new and experienced technicians to embrace change and to adopt new practices.
Your role at a glance: Technical Trainer -BC Region
(Can be based anywhere in BC / GVA)
Reporting to the National Process Manager, the technical trainer is responsible to train and support new technicians and experienced technicians in the Belron® Way of Fitting so that they are able to provide the highest level of customer service and standards of workmanship when replacing, repairing, fitting vehicle glass and performing ADAS camera calibration. He must also support coaches and learning associates in connection with the new technician training program.
You are the person that likes to bring your expertise to new and engaging problems. At Belron Canada, you will be given the space to stretch and grow while solving business problems. You will be working alongside talented colleagues who make a difference because they are invested in a similar outcome and understand that we are the most successful when we work together.
If you are looking for an environment where you can make a real contribution, this is the right place for you.
You will continue to make a difference by:
- Frequently visit service centers for technician's coaching & technical skills development, some travel is required in this role
- Support & trouble shooting to technicians
- Provide inhouse training (Belron way of fitting) for new techs or as a refresher for current technicians
Who you are:
- Professional or Collegial studies related in automotive industry or related work experience
- Minimum 6 years of experience in retail glass business
- Minimum 6 years as a technician, working manager or production supervisor
- Having been an exceptional retail technician or working manager with great customer service and technical skills
- Having great credibility with service centers
- Shows strong leadership
Why Belron Canada will bring out your best:
- You will be able to see the results of your work and are given the opportunity to try new things.
- You will have exposure to a global community of best practices.
- Forget unpredictable schedules and long hours. We have a life and know you have one too.
- Our comprehensive benefits and pension package starts on your first day of employment.
- We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.
Range of pay for a Technical Trainer -BC is between $75,000 - $90,000 per annum
Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location. Speedy Glass also offers benefits upon hire and a pension plan (with the option for matching) after 3 months.
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.
Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.
If you value your career as we value our employees and our customers, there's no better time to join Belron Canada and #BringOutYourBest with us!
Training