Wholesale Parts and Distribution Manager

Job Title: Wholesale Parts and Distribution Manager

Location:Fraserway RV, Abbotsford, BC

About Us:
Fraserway RV isBritish Columbia's largest RV dealershipand Canada's most trusted name in the RV industry. We are committed to providing top-quality products, exceptional customer service, and expert support to RV enthusiasts. Our Abbotsford location is looking for aWholesale Parts and Distribution Manager to oversee and manage wholesale parts distribution and warehouse operations supporting internal and external customers.

What You'll Do:

Playing an active role as part of the location's management team, the Wholesale Parts and Distribution Manager sets a tone consistent with company values, the highest standards of business ethics and a commitment to fair treatment and respect for company staff. You will promote a culture of success, innovation, and teamwork, whileensuring timely and accurate order processing, efficient inventory management, and seamless customer service both internally and externally.

Key Responsibilities

 

• Process and invoice customer orders using the company system.
• Source non-stock parts and identify special order parts from all OEMs (Original Equipment Manufacturers).
• Manage returns (RGAs) to/from customers and manufacturers/OEMs.
• Handle customer payments and maintain up-to-date payment records.
• Place orders through various methods including POs using IDS, online ordering systems, emails, or phone calls.
• Maintain and update the company website, ensuring accurate pricing and part listings.
• Regularly update pricing in the IDS system to ensure consistency.
• Support the location Parts and Service teams in fulfilling their parts orders

• Supervise and support wholesale and warehouse staff, ensuring efficiency and performance standards.
• Approve freight bills from all freight companies, ensuring correct invoicing and proper allocation.
• Reconcile Freight Credit Card Statements to ensure accuracy.
• Conduct physical inventory counts and maintain inventory reconciliation.
• Collaborate with National Procurement to manage the warehouse stocking program.
• Order office supplies and ensure the availability of necessary materials.
• Ensure that daily shipping reports are completed and accurate.
• Create email flyers promoting clearance products, new products, and sales.
• Assist in researching and resolving outstanding invoices with the Accounting team.
• Follow up with customers to resolve outstanding accounts and manage credit limits in collaboration with the Finance team.
• Maintain company equipment and vehicles as needed.

• Monitor and improve warehouse operations, ensuring on-time delivery and order accuracy.

• Establish productivity, quality, and customer service standards, resolving issues as needed.
• Ensure that warehouse staff are properly trained on equipment use, including forklifts and other machinery.
• Oversee the maintenance and repair of warehouse equipment and racking systems.
• Manage logistics partners to optimize freight costs and customer service.
• Coordinate shipping of parts and orders to Fraserway locations as needed

• Any other items, as directed by the National Manager - Parts & Procurement.

What We're Looking For:

 

• Bachelor's degree in Business, Supply Chain Management, or a related field preferred.
• 3+ years of experience in wholesale parts distribution or similar role, ideally within the RV, automotive, or relevant industries.
• Strong understanding of inventory management, supply chain logistics, wholesale sales processes and invoicing systems.
• Proven experience in wholesale parts distribution, logistics, and warehouse management.
• Strong customer service skills, with experience handling both internal and external customers.
• Experience supervising staff and managing teams in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Excellent communication and interpersonal skills.
• Familiarity with safety regulations and compliance standards.
• Proficient with office software and systems (e.g., IDS, MS Office).

Why Join Fraserway RV?

 

• Industry Leader:Work withBC's largest RV dealershipand a well-established brand in Canada.
• Career Growth:Opportunities for professional development and advancement.
• Supportive Work Environment:Be part of a dedicated and knowledgeable team.

Benefits:

 

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Employee discounts on RVs, parts, and services.

How to Apply:
If you are a skilled wholesale parts and distribution professional looking for an opportunity to lead in a dynamic and growing industry, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications.

Job Type: Full-time

Total Compensation: $$100,000.00-$120,000.00 per year

Benefits:

 

• Paid time off

Schedule:

 

• Day shift

Work Location: In person