Claims Officer

Job description

A leader in the field of automobile warranty claims for over 15 years, Formule Service Prestige is currently seeking a candidate to fill the position of Claims Agent.

Formule Service Prestige (FSP) works with 30 GM dealerships in Quebec. A company with the well-being of its customers as well as its employees at heart, FSP offers flexible schedules to adapt to the lifestyle of 2025.

Key responsibilities :

- Manage the processing of warranty claims with rigor and expertise.
- Efficiently submit claims to the manufacturer.
- Communicate smoothly with various stakeholders.

Profile and skills:

- Mastery of GM Global Connect.
- Mastery of GM policies and procedures.
- Organizational skills and attention to detail.
- Ability to work independently while being a committed team player.
- Knowledge of Serti, Flexilog, Reynolds and CDK Global.

The benefits of being part of the Formule Service Prestige team:

- Professional development environment where your expertise will be valued and your contribution recognized.
- Collaboration and mutual support.
- Telecommuting.
- Group insurance.
- Equipment provided.
- Flexible work-family schedule.
- And much more...

Here are some of the reasons why knowledge of English may be justified in the automotive claims clerk profession.

Communicating with English-speaking customers: In some regions, there may be a significant proportion of customers who speak English. The ability to communicate effectively with them is essential to understanding their complaints and providing quality service.

Access to technical documentation: Much technical documentation, including repair manuals and parts databases, is often available in English. Knowledge of English enables you to understand and use these resources effectively.

Please submit your application via Auto-jobs.ca.