Service Advisor
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Job description
Groupe St-Jean is looking for experienced Service Advisors for its service departments in the Joliette region.
Be part of one of the largest after-sales service teams in the region! Come and build your career with a Lanaudière-based group, in our customer, passenger vehicle and commercial division.
Tasks:
- Open and close work orders;
- Contact customers for appointments;
- Explain to customers what work needs to be done and how long it will take;
- Explain to customers how mechanical components work;
- Recommend maintenance services, preventive inspections, detailing and bodywork;
- Communicate with the manager to ensure that work is carried out correctly and on time, as promised to the customer;
- Verify the general condition of the vehicle before the work order is opened and the condition of the vehicle after the work is completed.
Experience:
- Minimum of 5 years of experience as a Service Advisor;
- Good communication and negotiation skills;
- Excellent listening skills and unfailing courtesy;
- Valid driver's license;
- Ability to multi-task;
- Ability to work under pressure, managing several files at once.
Benefits:
- Base salary plus bonuses above the regional average;
- Ongoing training;
- A stimulating work environment;
- A benefits package.
Think you've got what it takes? Join a dynamic and passionate team!
Send your application via Auto-jobs.ca.