Service Advisor

Longueuil Kia is looking for a Service Advisor to join its After-Sales Service team.

Are you organized, dynamic and passionate about customer service? Join a committed team in a growing dealership where the atmosphere is friendly and professional.

Job description:

The Service Advisor acts as a link between customers and the mechanical workshop. Main responsibilities include :

- Welcoming customers to the service department and understanding their needs
- Opening work orders and explaining recommended repairs or maintenance.
- Act as liaison between customer and technicians
- Follow up on work and keep customers informed of progress
- Present invoices and answer questions after work has been completed
- Ensure customer satisfaction and promote the workshop's services.

Profile:

- Experience in a similar position in a car dealership or in the service sector
- Excellent communication and interpersonal skills
- Organizational skills, autonomy and thoroughness
- Ability to manage several files at once
- Knowledge of the Serti or CDK system (an asset)
- Valid driver's licence

Conditions:

- Permanent full-time position
- Competitive salary based on experience
- Benefits and group insurance
- Stimulating, clean and structured work environment
- Ongoing training and opportunities for advancement within the company

Ready to be part of a professional and passionate team?

Send us your application now via Auto-jobs.ca. Longueuil Kia looks forward to welcoming you among its service talents.