Detail Supervisor (Bolton Honda)

Description

Position at Performance Auto Group 

Drive for Excellence

Bolton Honda is an award-winning team who for over 10 years has been dedicated to guest satisfaction. A winner of Honda's Driving Excellence Award, we thrive on working towards being the best at what we do. 

Bolton Honda is looking for a Detail Supervisor to join their dynamic team! 

About Us

Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

 

• Great Experience: Every customer is entitled to a great experience
• Integrity: We are honest and transparent in our actions
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Empowerment: We encourage and support our people in taking initiative
• Giving Back: We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:

 

• Inspect and approve repairs of vehicles and process all paperwork for repairs.
• Ensure all vehicles go through a complete reconditioning process to assure consistency.
• Provide high-quality reconditioning that minimizes comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality.
• Inspect vehicles for body damage and dispatching vehicles to the Body Shop where necessary.
• Dispatch vehicles for the Clean-up department.
• Schedule appointments with windshield, tint and accessory installers.
• Prepare work orders for all the work completed.
• Manage the inventory levels of cleaning supplies.
• Provide support, supervision and overall leadership to the dealership's detailers.
• Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and performance management.
• Utilize systems and procedures to deliver exceptional customer service on all interactions.
• Review and implement Service Centre policies and procedures that improve the customer experience through high quality repairs and building customer relationships.
• Monitor the operating budget by tracking sales and expenses.
• Promote service safety and security procedures.

What you need to succeed:

 

• High School Diploma or GED is required.
• Minimum of 2 years of management experience in the automotive industry is required.
• CDK experience preferred.
• Must have a valid Ontario Driver's License and good driving record.
• Experience in detailing vehicles using professional chemicals.
• Ability to utilize power tools while maintaining safety practices and procedures.
• Excellent communication, interpersonal and time management skills.
• Ability to adapt to a changing environment and meet deadlines.
• Strong computer and leadership skills.
• Good communication skills.
• Strong attention to detail.
• Must have the ability to multi-task and work under pressure.
• Must be willing to be flexible with work schedules.

What's in it for you?

 

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience, commission and bonus earnings***

Job Type: Full Time - Permanent
Compensation: $45,000 - $55,000 (salary + bonus)

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us. 

#LI-MM1