Heavy Equipment Technician Lead Hand (Shop)

Heavy Equipment Technician Lead Hand (Shop)

Great West Equipment, Whitehorse, YT

Succeeding in business is about more than selling great products. If you want to make a real impact, you have to provide something special to the community, and make accountability and integrity your number one priority.

We're Great West Equipment, and we do just that. We're a privately owned heavy equipment machine business consisting of eleven branches that operate throughout every region of British Columbia and the Yukon. We are the Volvo distributor for British Columbia and the Yukon, and our product line also includes, Metso crushing and screening equipment, Timberpro feller bunchers, Sennebogen material handlers, and Madill forestry products. The driving force behind our organization is the sincere commitment to our people, their focus on exceeding customers' expectations and the values that we live by every day:

BALANCE INTEGRITY GROWTH COMMITMENT ACCOUNTABILITY RESPECT

Now we're looking to add a new member to our growing team: someone who is organized, enjoys a fast-paced environment, and thrives on continuous learning. 

You'll love working here.......

As the Heavy Equipment Lead Hand you play an integral role in assisting the Service Supervisor in the capacity of managing the day-to-day operation of the service department in compliance with the company's established policies and procedures. As well as ensuring compliance with environmental regulations and safety program. 

You may also perform major diagnostics and major repairs and servicing all equipment in fleet with minimal supervision. You are responsible for providing the highest quality of service and complying with the company's established policies and procedures. 

This position will be responsible for evaluating and mentoring apprentices.

What's in it for you......

We're a growing business in an exciting industry, and we're a family. This is a full-time, permanent position paying $53.51 and all overtime is double time We offer a competitive compensation package, which includes full health and dental, plus a company sponsored RRSP plan of $3.50/hour. We promote continued education by providing frequent in-house OEM training to keep you up to date with advancing technology. 

You're going to have an amazing feeling of fulfilment when your efforts drive us to become each customer's first choice for equipment, parts, and service.

Success looks like this ......
 

• "Service First". It's our company slogan and you are driven to support external and internal customers with exceptional solutions. You'll recognize that our customers' livelihoods depend on the service they receive from our team.
• Certification. You have done the hard work and training required to earn certification as a Red Seal Heavy Equipment Technician and you're ready to apply all that you have learned to make Great West Equipment your customers' first choice. You have a background in in off-road equipment and trucks.
• Critical Thinking. You cut to the chase by collecting and examining technical information and make decisions on what is relevant in order to pinpoint issues with mechanical systems. You will have an in-depth understanding of diagnostic tools, how to access product information, and you'll be proficient in providing solutions to problems in a timely manner. As well you will thrive on the challenge of troubleshooting and assisting others in this as well.
• Keeping Your Cool. You may occasionally need to work under pressure while maintaining a strong focus on quality service. This can be a physical job with heavy lifting and carrying. The pace can be fast, the hours can be long during busy cycles and you may also need to work overtime. You will also realize that you need to recharge regularly - we insist that you take your vacation time!
• Leadership. Communicate expectations clearly to the techs, lead by example, demonstrate a positive, professional image and take an interest in the welfare of your team. Your leadership style will complement the department supervisor, and you will assist and cover for the supervisor in their absence. Listen actively and perform competence analysis of techs and apprentice technicians. Identify areas for them to improve and provide on the job training to assist in their development.
• Safety Minded. First and foremost - you work safely and instill this priority in your team. You will follow all safety programs and procedures - every time. We have adopted best practices when developing our systems and procedures and you'll become a champion for consistently staying in the lines.
• Organization. This is a detail-oriented position and you have already developed personal systems for organizing your work, and staying on track to complete internal and customer documentation thoroughly and on time.

Are you the talented lead hand we are looking for? Apply today!

What's it like to work for Great West Equipment? Check it out: 

https://www.gwequipment.com/wp-content/uploads/2023/06/Human-Resource-GWE-Final.pdf