Service Advisor

AutoCanada, the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Service Advisor to work at our Guelph KIA location! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with AutoCanada!

You will play a key role in curating the service experience for our valued customers and work closely with our Fixed Operations to bring this to fruition. 
Your love of cars and dealing with the public coupled with your commitment to delivering the highest level of customer service, will ensure your success as a Service Advisor. 

AutoCanada believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That's why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance:
 

• Competitive pay plans and a motivated group of AutoCanada employees to work alongside
• Dental and vision insurance
• Prescription insurance that can discount purchases up to 80%
• Paid holiday and flex time for full time AutoCanada employees
• Employee vehicle purchase & service programs
• Employee assistance programs focused on health & wellness
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States

Your Day to Day: 
 

• Greet customers in service and establish rapport
• Create quotes and work orders for repairs
• Consult with technicians regarding repairs/maintenance & provide options to customers including in-depth information about available aftermarket & OEM part options
• Work with parts department to determine parts availability and scheduling of future appointments
• Monitor Automotive Technician parts requests and provide quotes to Service Advisors
• Advise customers about warranty protections and potential cost savings

What You Bring to the Table: 
 

• Minimum 1 year + automotive Service Advisor experience required
• Knowledge of CDK or similar systems is an asset
• Familiarity with the warranty function in a dealership environment is helpful
• A valid (Province) driver's license and the ability to drive manual transmission is required for this role
• Experience with German/European engineering is helpful but not mandatory

Apply Now! 

For more information on our Company, please visit our website at www.autocan.ca. To apply, please submit your resume and cover letter on the Careers portion of our website. 

We thank all applicants for their interest; however only those selected for an interview will be contacted. 

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. 

INFO

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