Concierge (AutoPlanet Brampton)

Description

Position at Auto Planet 

Drive for Excellence

Since 2015 AutoPlanet Brampton has strived on innovation as Ontario's largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying experience. 

AutoPlanet Brampton is looking for a Concierge to join their dynamic team.

About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:
 

• Greet people coming into the dealership, direct them to the appropriate contact and determine the nature of their visit.
• Answers basic customer inquiries.
• Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a Sales Manager.
• Analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
• Serves as telephone back-up.
• Serves as clerical back-up.
• Maintains professional appearance.
• Project a positive attitude for the benefit of our customers and fellow employees.
• Utilize systems and procedures to deliver exceptional customer service in all interactions.
• Ability to work in adherence to company safety standards at all times.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

What do you need to succeed?
 

• Post secondary degree or diploma.
• Professional and confident with frequent customer interaction.
• Excellent customer service and interpersonal skills.
• Able to effectively communicate both verbally and in writing.
• Team-oriented with a positive attitude.
• Proven self-starter that can work well under pressure.
• Strong attention to detail and knowledge of vehicle makes and models.
• Merchandising experience is an asset.
• Excellent attention to detail.

What's in it for you?
 

• Excellent management support and guidance
• Opportunities through our Internal career development program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience and bonus earnings***
Job Type: Full Time - Permanent
Salary: $17.50 per hour

Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.