Engine Field Service Technician - Level II

Job Description

We are looking for an experienced Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business in Fort McMurray, AB.

In this role, you will make an impact in the following ways: 
 

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relations and ensures prompt and efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.
• Complete training in line with skill and business requirements
• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

Responsibilities

To be successful in this role, you will need:

Education, Licenses, Certifications: 
 

• Red seal certification Heavy duty mechanics OFF road
• Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations. 

Experience: 
 

• Basic level field service work experience
• Intermediate level knowledge of and/or experience with engine products
• Customer service experience

(Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.

(Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.

 

• Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.
• Must meet all requirements to drive a Company vehicle including a valid driver's license and insurance.
• Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.
• As a mining technician, you will be required to complete local branch assignments and assignments offsite at client or other locations, which may be remote areas that require you to fly in fly out. It is an express term of your employment that your location of work will vary and may change day to day to meet customer demands
• Work in extreme cold and hot temps
• Cummins provides the truck and tooling
• Work independently as well as in a group environment
• Safety Sensitive Position
• 14 shifts on, 14 shifts off rotation
• Day and night shift rotation

Compensation and Benefits 

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits. 

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. 

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. 

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

About Us

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Visit EEOC.gov to know your rights on workplace discrimination.