Détails du poste
Description du poste
Job Description
Job Title: Finance Portfolio Specialist
Location: Richmond Volkswagen
Position Overview:
Richmond Volkswagen is seeking a motivated and customer-oriented Finance Portfolio Specialist to join our team. In this role, you will be responsible for assisting our customers with renewing their current finance contracts and helping them transition into new vehicles. The ideal candidate will have a strong background in automotive sales, exceptional communication skills, and a passion for delivering excellent customer service. This is an excellent opportunity for an existing sales professional looking to transition into a sales management or finance management role.
Why Choose us?
- Unleash Your Earnings Potential - Say goodbye to income limits! With our generous commission structure, your earning potential knows no bounds. The more cars you sell, the more rewards you reap. Buckle up and enjoy the ride to financial success!
- Fuel Your Passion - Surround yourself with the latest models, cutting-edge technology, and the exhilarating world of automotive innovation. Experience the joy of matching customers with their dream cars and witnessing their faces light up with delight. Your love for cars will be your fuel for success!
- Vacation Vibes - We understand the importance of work-life balance. Picture yourself sipping margaritas on a sandy beach. After your first year, enjoy THREE WEEKS OF VACATION! Reach five years, and you'll have four weeks. Hit ten years, and you'll be soaking up FIVE weeks of vacation time!
- Learn and Grow - We're committed to your growth and development. Our Go Auto University will equip you with the skills and knowledge you need to become a top-performing sales professional. We provide ongoing support and mentorship, empowering you to climb the ladder of success.
- Climb the Ladder - With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path.
- Health and Dental - Your well-being matters to us. Experience comprehensive benefits, including healthcare, dental coverage, and a health spending account. We want to see your biggest, brightest smile!
- Employee Investment Program - Money back? Yes, please! Brace yourself for this irresistible offer. Our program guarantees a 10% return every year, up to a whopping 16%, based on Go Auto's profits.
- Positive Team Environment - Join a vibrant team of like-minded individuals who share your passion and drive. We foster a positive and collaborative work environment where everyone supports and uplifts each other. Together, we celebrate victories, overcome challenges, and create lasting friendships.
- Giving Back Feels Great - We're all about making a positive impact. Every year, we donate to worthy causes like the Kids with Cancer Society and Go Auto Fuels the Schools.
- Find Your Life-Changing Career - We don't just offer jobs; we build lifelong careers. During your interview, ask us about our inspiring success stories of career growth within Go Auto.
Key Responsibilities:
- Proactively contact customers with expiring finance contracts to discuss renewal options and new vehicle opportunities.
- Provide expert advice on Volkswagen financing options and guide customers through the process of securing a new vehicle loan or lease.
- Collaborate closely with the sales and finance teams to ensure a smooth transition for customers from their current vehicle to a new one.
- Utilize CDK, ONE-EIGHTY, and Volkswagen Finance tools to track customer portfolios and manage ongoing relationships.
- Analyze customer needs and financial situations to recommend the best financing solutions.
- Maintain up-to-date knowledge of financing options, interest rates, and available bank finance programs.
- Build and maintain positive customer relationships, ensuring a high level of satisfaction.
- Support the finance and sales teams in achieving monthly sales and finance targets.
What we're looking for:
- Proven experience in automotive sales or a related field, preferably within a dealership environment.
- Strong phone communication and customer service skills.
- Analytical skills with the ability to assess customer needs and provide tailored financing solutions.
- Familiarity with Volkswagen Finance, CDK, ONE-EIGHTY, and bank finance programs is an asset.
- Ability to work independently as well as collaborate with cross-functional teams.
- A desire to grow into a sales management or finance management role.
At Go Auto, we're in the business of building careers, not just jobs. Discover our countless success stories of career growth during your interview.
Your journey to an extraordinary life starts right now. Rev up your ambitions and apply today!
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